VitaMind: Instructions for use

Please read this instruction manual thoroughly before using the VitaMind offer. Please keep these instructions for future reference.

 
 
 
 

General Precautions

VitaMind is a wholistic offering from BFB Labs in the form of a secure Online Hub integrated with all of BFB Labs digital interventions for young people (Lumi Nova, Champions of the Shengha Pro). It will be accessible via a sub-domain of www.bfb-labs.com and will be used by admin (Hub Manager at BFB Labs) and distributors only (appointed professionals in buyer’s region) to create and manage end-users, display end-user engagement and health outcomes data for LUMI NOVA and CHAMPIONS OF THE SHENGHA Pro app.

It does not offer any recommendations or advice relating to the performance of any users of BFB products (VitaMind Hub, Lumi Nova, Champions of the Shengha Pro).

 

Pre-Use Requirements and Dependencies

VitaMind will be sold as a bundle offering to buyers in healthcare organisations for a set license fee.

The VitaMind offering will only be accessed by professionals who have been appointed by their organisation as a Lumi Nova or Champions of the Shengha Pro game apps distributor (or their administrative support person where necessary) to access the VitaMind Hub and provide access to users to either of BFB Labs’s digital interventions for young people.

To access the VitaMind hub, distributors must have access to a computer with internet.

Distributors will only gain access to the secure online hub via email from BFB Labs after they have completed face-to-face training regarding use of the game apps and the online hub. Distributors will receive a login link via email, this will enable them to create their account on the online hub.

The online hub users will manage the game apps end-users and monitor end-user specific data, including Lumi Nova game app and Champions of the Shengha Pro app analytics and any information shared by guardians of the end-users.

The online hub will only report data that is received from the game apps when the end-user gameplay device is connected to the internet. 

 

Software Installation, Upgrade and Configuration

Internet is required to access the online hub website. Once hub users receive a login link via email from BFB Labs, they will be required to set a private account password to configure access to the online hub. 

Internet is needed to download Champions of the Shengha (Pro) and Lumi Nova. Champions of the Shengha (pro) must be used with a heart rate sensor provided by BFB Labs as part of the license purchased by the organisation.

Step by Step Instructions

A contract must be signed by both BFB Labs and the buyer (health or educational organisation) granting the buyer a set number of licenses.

The buyer can appoint more than one ‘distributors’ within their region across different sub-organisations including schools, GP services, CAMHS, hospitals etc.

The distributors will need to attend a training session organised by BFB Labs.

Once a distributor has attended a face-to-face training session with BFB Labs, they will receive an email with a link to access the online hub. 

The first time distributors access the hub, they will be prompted to set a private password they will use to log in to future sessions.

Distributors will use the hub to create and manage end-user profiles for young people who will play the game apps and their guardians who will download the game apps and provide additional support. Creating these profiles will automatically trigger an SMS to be sent to guardians to provide consent and download the game - it is critical that distributors contact guardians about their participation before building user profiles in the online hub. 

Distributors can also use the hub to access game apps resources, including training and on boarding information, videos, useful links, and FAQs. 

Once guardians have downloaded the game apps and young people are playing the game, response and game analytics data will be securely sent to the online hub for distributors to view.   

 

Troubleshooting

What if a distributor forgets their Online Hub password?

  • Clicking the Forgotten Password link on the online hub login page will send an email to distributors with a link to reset their password. 

  • For further hub access issues, distributors should contact BFB Labs at support@bfb-labs.com

 

What if user-specific data stops getting updated on the online hub?


Technical Specifications

VitaMind is made up of constituent softwares as outlined below:

  1. VitaMind Hub is a secure online portal that works on any device that can be connected to the internet. It does not include any hardware. 

  2. Lumi Nova is a piece of software in the form of an application that works on both Android and iOS platforms. It does not include any hardware.

  3. Champions of the Shengha (Pro) is a piece of software in the form of an application that works on both Android and iOS platforms. It includes a piece of hardware - this app must be used alongside a tested ‘heart rate sensor’ provided only by BFB Labs in the official game pack.

Regulatory Information

The VitaMind offering with all its constituent softwares is a software as a medical device Class 1a (as per the MHRA guidelines).